This number connects homeowners who are planning a new roof or a full roof replacement with independent local roofing contractors. It is not for leak repairs or patch jobs. The call must come from the homeowner who decides on the roof. Calls may be recorded.
Roofs Philadelphia connects homeowners with independent local roofing contractors. We do not perform roofing work.
The number on this site connects you with an independent roofing contractor serving Philadelphia, or with a company that schedules for one. The call gets to an appointment sooner when you can answer these. Nobody can price a roof over the phone; the contractor prices it after seeing it.
About you
That you own the house and decide on the roof. The line is for homeowners. If you rent, the roof is your landlord's decision.
For a condominium unit, the building's roof belongs to the association; this line is not for that.
About the house
The address or ZIP code. Philadelphia has 46 ZIP codes with roof permits in 2025; see yours.
Rowhome, twin or detached, and how many stories.
How the roof is reached: a hatch, rear stairs or a ladder from the yard. On a rowhouse block with no driveway, say where a truck can stop.
Whether the house is on the Philadelphia Register or in a historic district. If you do not know, say so; the historic districts page explains how to check.
About the roof
What covers it now: a flat membrane (rubber, rolled or torch-down roofing, built-up with gravel), asphalt shingles, metal or slate. If the house has a mansard front with a flat roof behind it, say so.
Roughly how old it is. The roof permit lookup may show the last replacement.
How many layers, if you know. Two or more means a full tear-off under the City's standard.
What sits on it: a roof deck, hatch, skylight, vent stacks, a condenser, solar panels. For panels, whether you own or lease them.
The neighbors' roofs, for a rowhome or twin: whether they have been re-roofed recently.
About the job
That you want a new roof or a full replacement. If you are not sure the roof needs one, read repair or replace first.
When you would like the work done, and any dates that do not work.
Whether you want insulation added. If insulation is changed, the City's standard requires R-49.
On the call
Calls may be recorded. Write down the name of the company you speak to, then check it: check a contractor.
Questions
Can a roofer give me a price for a new roof over the phone?
No. Nobody can price a roof over the phone; the contractor prices it after seeing it. What the first conversation can do is get you to an appointment sooner, which is easier when you can answer the basic questions about the house and the roof.
What should I know about my roof before asking for a replacement estimate?
What covers it now (a flat membrane, shingles, metal or slate), roughly how old it is, how many layers it has if you know, and what sits on it, such as a hatch, skylight, condenser or solar panels. Two or more layers means a full tear-off under the City’s standard.
Can a renter or condo owner arrange a roof replacement through this site?
No. The line on this site is for homeowners who decide on the roof. If you rent, the roof is your landlord’s decision, and in a condominium the building’s roof belongs to the association.
What should I tell a roofer about getting onto my rowhouse roof?
Say how the roof is reached, whether by a hatch, rear stairs or a ladder from the yard. On a rowhouse block with no driveway, also say where a truck can stop.